Our Customers Say It Best!
At Perfection Supply, much of our business comes from repeat customers and referrals. This speaks volumes about our solid commitment to providing exceptional customer service. However, nobody says it better than our customers themselves.
We appreciate your comments, and we’d love to hear from you! Click here to submit a testimonial about working with Perfection Supply!
Below are several testimonials submitted by our valued customers.
Read Our Reviews
Received [a] reminder email that it was time for annual service. Technician showed up on time, checked everything out, and patiently answered any questions I had about using the fireplace during a power outage. Thanks.
Very reliable. Very busy!
Excellent customer service! The technician was extremely knowledgeable and was able to articulate exactly the issue with my fireplace. I also appreciated the care and precautions they took to service my fireplace.
Our fireplace would shut off on its own and we couldn’t figure out why. It also wouldn’t light when we flipped the switch. Perfection came out [and] serviced our fireplace [and] discovered the issue, replaced the part and had everything working perfectly in no time. Absolutely professional and super knowledgeable.
Great gas log fireplace maintenance. Use them every year and I haven’t had a problem during the season. Prompt service.
We purchased our fireplace from Perfection when we built our new house in 1999 and have been having it serviced every year or two since then. We recently had Perfection come out for full service which included a thorough cleaning of the glass, rearranging the logs, checking for leaks, and replacing [the] igniter switch. The price was very reasonable and we were delighted with their work. We love our fireplace and use it all winter long to heat our main living area!
The service technician did an excellent job servicing my fireplace and will recommend Perfection to take care of any repairs [that are] needed for your fireplace.
Good service!
Fast. Friendly. Professional. John Carpenter took care of me in minutes.
Yearly maintenance has kept [the] system in top working order. Professional technical team, highly recommend
Perfection services our two fireplaces, one inside and the other outside on the patio. They have been reliably on time and the service techs are clearly competent. This last service call they only charged us for the outside fireplace, because the inside fireplace was in very good shape.
Overall, a quality company I am happy to recommend.
Joe went above and beyond. He really enjoys his job and is very customer oriented. Joe is an asset to your business. Will use your services again.
Excellent professional work and timely!!
Our technician, Tim, was great – results were far above our expectations. Our fireplace looks brand new – thank you, Tim!
The technician was highly skilled — very efficient. He had a very pleasant attitude. Great communication skills. I will definitely call Perfection Supply when I need my fireplace serviced again.
Everything!
Great service and great work!! Our fireplace looks amazing and works great!! Thank you!!
The transparency, service and my tech was fantastic.
On Time – Checked all of fireplace and cleaned unit.
All was great and very professional.
Arrived in the assigned time slot and did a great job cleaning up our fireplace and answering my questions.
Excellent service! Very professional.
Technician was on time and knew what he was doing. Efficient and competent service.
Very professional and courteous.
Oswaldo was beyond wonderful! Very polite and professional and informative. I felt very comfortable having him in our home.
Jacob did a fantastic job servicing our two fireplaces that had not been serviced since moving into our house in 2015. He quickly got both fireplaces working and explained about their operation. He was diligent in cleaning, vacuuming, testing for CO, etc. We were unaware of how the batteries should be used and he fully detailed future operating practices to follow. We were very happy with the services received.
Showed up on time, did the work, cost was fair.
The fellow who fixed my fireplace did a fantastic job and was very fast. I have recommended him at the Club House and put his cards there.
Everything was great and the technician was very nice. I would highly recommend them.
Good Service
