Our Customers Say It Best!

At Perfection Supply, much of our business comes from repeat customers and referrals. This speaks volumes about our solid commitment to providing exceptional customer service. However, nobody says it better than our customers themselves.

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Below are several testimonials submitted by our valued customers.

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Always pleased with the service. Timely, efficient.

Delores C.
Richmond, TX

The technician was very professional and did a great job!

Kathleen D.
The Woodlands, TX

Your Company has been Wonderful!!! We recommended you to my daughter and son. They have been using your services for the last five years. They are also very pleased!!


Charles H.
Clear Lake, TX

They always do a great job for us! We have been with them for many years. We would not go to anyone else.

Donna R.
Katy, TX

The remote fireplace installation was seamless. Great tech that came out. He was so very nice and took the time to explain how to use [the fireplace], replace batteries, etc. I am NOT tech savvy so that was quite perfection! We love the product and it is so easy to use. We were referred by a family member that also had the same installation done. Can’t say enough!

N. B.
Houston, TX

We like the service. The technician is nice and knowledgeable

Charles C.
Katy, TX

Our experience was outstanding!!!

James M.
Cypress, TX

We have been with these guys for almost 10 years. Haven’t had any issues and their service is top notch.

Bobby M.
Magnolia, TX

Perfection is always friendly, efficient and professional. Have used them for many years and have always been totally satisfied!

Marsha K.
Houston, TX

Great customer service and very knowledgeable of the product. Was able to repair and service my fireplace. Thanks again.

Derrick S.
Pearland, TX

Very professional and knowledgeable on fireplace services, and customer friendly.

Jimmy G.
Houston, TX

Great service, technician was helpful and answered all our questions. Honest and knowledgeable on what the fireplace really needed.

Jorge M.
Houston, TX

Hey all, just wanted to share about Perfection Supply. I’m a general contractor and have been using them for years for all my fireplace needs and they have everything. I also use these guys whenever we do a soundproof room. They also have everything for this application. They are always very friendly and have great pricing. Thanks to all the folks at Perfection!

Tim S.
Houston, TX

Excellent service. Skilled workers, prompt arrival and most importantly they stand behind their work. I have owned this home for 9 years and called for repairs and they had the original installation records from 1992, amazing.

Janet B.
Houston, TX

We had a great experience with Perfection! The fireplace is gorgeous and the service is on time and keeps everything working at peak performance. Thank you!!

Connie C.
Spring, TX

I always receive dynamic service when using Perfection Fireplace Supply. I don’t trust any other companies to keep my fireplaces working and looking like new.

Terrance J.
Houston, TX

Had great service twice in the past few years. Would highly recommend.

Larry H.
Houston, TX

Outstanding installation!

Woody L.
Houston, TX

Requested service at a quoted price to check [the] unit for winter months, unit was inspected and quoted price was lower than expected because [the] unit was maintained well and no issues were presented at the time of inspection.

A. F.
Cypress, TX

Had a fireplace repair done and the tech was extremely knowledgeable and did a great job!

Nimesh P.
Manvel, TX

We bought our house new 20 years ago. Our gas fireplace worked well, but we did not use it often. We hadn’t tried to turn it on in over five years. The glass was very foggy and I assumed a new something or other would be required. After reading reviews, I called Perfection (it turned out they had installed our very fireplace 20 years ago). Alex got us scheduled within a week. Joe got right to work on it and actually made it look like new. I did not know the photos on their website were of the same glass and fireplace – I assumed they were replacements. $169 Standard Gas Fireplace service and amazing skill was all we needed. It’s so rare to receive service that is completely satisfactory top to bottom.

Kevin O.
Cypress, TX

I’d used Perfection for my fireplace but found out they also install insulation, so I added them to the bids I requested from several insulators to insulate my garage. Perfection’s quote was reasonable and I selected them. After some discussion to arrange a good install time, they appeared promptly on the day chosen and were finished by the end of the work day. They paid attention to detail, foaming cracks before they placed batts. I found a minor issue after the crew left, but they were back out within 48 hrs to correct it without any hassle. Great to work with, would use them again.

Kirk C.
Houston, TX

Showed up on time and did exactly what was needed. Explained the details of how the fireplace operated. Very friendly.

Mike M.
Jersey Village, TX

Excellent service. Very professional techs. Back their service. I recommend Perfection Supply for your gas fireplace.

R. D.
Katy, TX

Nice place, highly recommended.


Technician called ahead, showed up early and made a very quick troubleshooting diagnosis. He had parts onboard to repair/repair and carefully cleaned the entire firebox and log assemblies of our 2-sided gas fireplace. Outstanding service and a fair price!!

Houston, TX

Our gas log fireplace had not worked for sometime. Larry from Perfection Supply had us up and working in no time. He completely cleaned the fireplace, replaced the switch and now it works great. Very reasonable and great customer service!

Cameron K.

Perfection came over today to tune up my fireplace and figure out why it hasn’t been lighting. The service technician, Delio, was very professional and knowledgeable. He did an amazing job — cleaning out the entire fireplace and replacing a few parts that were worn out, even painting the grate that was looking old. It seriously looks like a new fireplace and it works! The price was reasonable too. We were without a fireplace all last year, because another company came out several times and couldn’t seem to fix it. I wish I would have known about Perfection then. I highly recommend.

Kim B.

This place is amazing, has great sales people, great customer service, and amazing service department. If you ever have fireplace needs call these guys first.

Tommy H.

Perfection could not have been easier to deal with! Their employees were exceptionally nice and easy to work with. I brought in my remote unit and they tested and replaced it within 10 minutes. Will definitely give them 100% of my business and referrals!

Lara L.